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Where is my order? It has not arrived yet.

As soon as your order has shipped an automatic email confirmation is sent out to you. This email contains the reference number of the shipment. Use this number to get tracking information on the carrier's website.

Contact our support team or the carrier if you need assistance.


The carriers that we use are:


Deutsche Post (www.deutschepost.de)

DHL (www.dhl.de)

FedEx (www.fedex.com)

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  1. Olaf Nobis

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